As technology accelerates individual output, organizational friction compounds. I help leaders assess, optimize, and operate the performance infrastructure required for your team to become a high-performing organization. I approach People Operations as a product discipline. Rather than over-engineering HR, I build debuggable systems where bottlenecks are easy to isolate. By deploying a 'Minimum Viable Culture,' I provide just enough structure for the organization to move quickly and continually accelerate its performance.
AI is upending how we work, and we can look to software engineering to see the trends first. One truth stands out for organizations modernizing the way they operate: in software, the context you provide the agents producing the code is the most consequential factor for success.
Organizations operate by the same rules. Your work exists in a state of rapid evolution—hunting for product-market fit, adapting to sudden technological shifts, and scaling teams on the fly. You cannot rely on static management to navigate this. You must build dynamic systems that rapidly distribute the right context into your workflows—role clarity, aligned incentives, and immediate feedback loops—so your team can execute autonomously.
Organizations today need more leverage out of every seat. I help leaders move beyond "subtractive" management to build architectures that deliberately compound the clarity and alignment of the team you already have.
"People aren't code."
Efforts to build "empirically correct" people systems often hit the Pareto principle, where human edge cases become the limiting factor. I build debuggable systems: architectures that make performance reproducible, errors visible, and "bugs" in execution easy to fix.
Head of People, Culture & Performance
Built and led the People function (Talent and Performance) for this fully remote, open-source SaaS company, scaling from 67 to 150 employees across 14 countries.
Head of Growth / De Facto Chief of Staff
Synthesized the intersection of epidemiology, decentralized protocols, and mobile UX. As Head of Growth and de facto Chief of Staff, I helped public health officials navigate the implementation of high-stakes technological interventions amidst highly complex political economies.
Global Enterprise ($5B Rev)
Debugging Human Collaboration
Static "Manager READMEs" are dead. They fail because they rely on open-ended introspection — the "blank page" problem. Faced with an empty document, professionals write aspirational fluff, toxic excuses, or irrelevant trivia. These documents sit in Google Drive and do nothing to resolve actual operational bottlenecks.
Just as a software API allows two distinct systems to communicate efficiently without needing to understand each other's underlying codebase, a Personal API defines the exact inputs required to get a reliable, high-quality output from a colleague. It strips away the HR ice-breakers and focuses entirely on operational rigor, Service Level Agreements, and capital efficiency.
The framework uses targeted scenario testing, anti-pattern recognition, and forced-constraint prompts to extract the operational truth — no blank pages, no cognitive overload. The result is a bespoke, instantly scannable interface that tells your stakeholders exactly how to debug your working relationship and drive velocity from day one.
Build Your Personal APITwo endpoints. Four questions. Under 60 seconds.
The Pushback Protocol — Defining the exact channels and data formats required to successfully challenge a strategy without triggering defensive friction.
The Surprise & Silence Trap — Explicit SLAs for how to deliver bad news and map the severity matrix of a crisis.
Decision Bottlenecks — Coming soon
For nearly a decade, I built people and operations systems inside scaling organizations—not as a consultant, but as the person accountable for the outcome. I bring that operating rigor to founders and executives navigating rapid scale.
Fractional leadership for startups needing to design and deploy lean, modern organizational operations.
For Seed/Series B CEOs and Founders transitioning from building the product to building the machine.